How can I redeem my Cashback Bonus?

If you are registered for the Account Center, you can browse all your reward options and redeem online. Log In to the Account Center or call 1-800-DISCOVER (1-800-347-2683) to redeem your reward. Not registered for the Account Center? Register now. You can redeem your reward starting at $20 Cashback Bonus.

Back to Top

How do I redeem my Cashback Bonus online?

Just follow these easy steps once you have earned $20 Cashback Bonus or more:

• Log into to the Discover Account Center. You'll see how much Cashback Bonus you have available to redeem on the Cashback Bonus home page
• View your options for redeeming Cashback Bonus. Starting at $20, you can redeem for Partner gift cards, Merchandise, Discover gift cards or charity. Or, starting at $50, you can redeem for cash in increments of $50
• Select an option and add it to your order
• Once you have made all your selections, view and submit your order on the Verify page

Back to Top

How much of my Cashback Bonus can I redeem?

Options Starting at $20:

• Partner gift cards from over 100 brand-name Partners
• Merchandise
  
• Discover gift card
• Donate your Cashback Bonus to charity

Options Starting at $50:

• Electronic deposit to your bank account in increments of $50
• Credit your Discover card account in increments of $50

You cannot redeem your Cashback Bonus if your account is delinquent. Log In to the Account Center to see the Cashback Bonus Terms and Conditions for additional information. Not registered for the Account Center? Register now.

Back to Top

What are my options for redeeming Cashback Bonus?

You can redeem Cashback Bonus in any combination of the following:

Options Starting at $20:

• Maximize your rewards with a gift card from one of our brand-name Partners Merchandise
• Merchandise with free shipping
  
• Discover gift card
• A donation to charity

Options Starting at $50:

• Electronic deposit to your bank account in increments of $50
• Credit your Discover card account in increments of $50

Back to Top

Can I have Partner gift cards and Discover gift cards mailed to an address other than my billing address?

No, as a security measure, we can only mail your Partner gift cards to your billing address.

Back to Top

Can I have merchandise mailed to an address other than my billing address?

Yes, cardmembers have the flexibility to ship items to any street address within the 48 contiguous United States.  APO/FPO/PO Box addresses are not accepted.

Back to Top

Do I have to redeem all of my Cashback Bonus at one time?

No, you can redeem some or all of your reward in increments of $20.

Back to Top

How long will it take to receive my reward after I submit my order?

The time it takes to get your reward varies based on what you redeem for:

• Gift cards will be mailed to your billing address within 10 business days
• Merchandise will ship within 2-4 weeks. However, please allow up to 6 weeks
• Electronic deposits will appear in your bank account within 72 hours
  
• Account credits will post to your account within 72 hours

Back to Top

Will my order be saved to my shopping cart if I leave the Web site without submitting it?

No, your shopping cart empties if you leave Discover.com or the Merchandise Center without submitting your Cashback Bonus order.

Back to Top

What should I do if I haven't received my gift cards or merchandise?

If you have not received your gift card and it has been longer than eight weeks since you submitted your order,
Log In to send us a secure message or call 1-800-DISCOVER (1-800-347-2683) and a Customer Service Representative will assist you.

Back to Top

What are eCertificates?

eCertificates are a way to get rewards faster instead of waiting to receive a Partner gift card by mail. eCertificates are available immediately upon completing your order and you can go shopping instantly with the Partner.

Back to Top

What are the terms and conditions for the Partner gift cards?

Terms and conditions for Partner gift cards vary by partner. Log In to view terms and conditions from the detail page for each partner.

Back to Top

What are the terms and conditions for merchandise?

Return Policy – We want you to be satisfied with your redemption. If you are not satisfied, returns will be accepted within 30 days (15 days for notebook and hand-held computers) if:

• The item is damaged or defective
• The item is in new condition and in its original packaging
• All parts, accessories, warranty cards, instructions, and manuals are returned

Free Shipping

• Merchandise can only ship to a street address within the 48 contiguous United States. APO/FPO/PO Box addresses are not accepted.
• Most orders will ship within 2-4 weeks from date of redemption, but please allow up to 6 weeks.
• Merchandise will be sent with standard shipping only--express delivery not available.

If you are using a credit card for a payment method and shipping to a VA address, sales tax will be applied to your credit card order.

The manufacturers’ warranty, if any, applies to items offered.

Back to Top

Can I cancel an order I have already placed?

No, once an order has been processed, it cannot be canceled. If you have questions about a processed order, please call 1-800-DISCOVER (1-800-347-2683) or Log In in to send a secure message through the Account Center for assistance from a Customer Service Representative.

Back to Top

Who are Discover's Partners?

You can turn your Cashback Bonus into bigger rewards when you redeem for gift cards or instant eCertificates from over 100 Cashback Bonus Partners.

Back to Top